Privacy policy

Privacy Policy

Last updated: October 25, 2026

SNEAP (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

Store URL: https://7vggv5-dz.myshopify.com/

1. Personal Information We Collect

When you visit our store, contact us, or make a purchase, we may collect the following information:

  • Contact information: Name, email address, billing address, and other details you provide.

  • Order information: Products purchased, order details, transaction references, and payment status.

  • Payment information: Payments are processed by third-party payment providers. We generally do not receive or store your full payment card details.

  • Device and usage information: IP address, browser type, device information, approximate location, pages visited, and interactions with our website.

  • Support communications: Information you provide when contacting us for help or reporting a problem.

2. How We Use Your Information

We may use your personal information to:

  • Process orders and deliver digital products.

  • Process payments and prevent fraudulent transactions.

  • Provide customer service and technical support.

  • Manage our store and improve our products and website.

  • Send service-related messages about purchases or support requests.

  • Send marketing communications where permitted by law and, where required, with your consent.

  • Meet legal, accounting, tax, and regulatory obligations.

3. Shopify and Third-Party Services

Our store is hosted by Shopify, which provides the ecommerce platform used to sell our products. Shopify and other service providers may process personal information to support website hosting, checkout, payments, analytics, security, and order fulfillment.

Depending on the services enabled in our store, these providers may include payment processors, analytics services, customer support tools, and marketing platforms. Their handling of personal information is governed by their own privacy policies and applicable agreements.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the store, remember preferences, support checkout, maintain security, and understand how visitors use our website.

Some cookies may be provided by Shopify or third-party services. Where required by law, non-essential cookies and tracking technologies will be used only after the necessary consent has been obtained. You may also manage cookies through your browser settings.

5. Sharing Your Information

We may share personal information with:

  • Shopify and service providers that help operate our store.

  • Payment processors and fraud-prevention providers.

  • Delivery or digital-product services needed to provide your purchase.

  • Analytics or marketing providers, where applicable and legally permitted.

  • Authorities or other parties when required by law or necessary to protect our legal rights.

We do not sell personal information for money. If certain advertising or analytics activities are legally considered a sale, sharing, or targeted advertising, we will provide any disclosures and choices required by applicable law.

6. International Data Transfers

Your information may be processed in countries outside your country of residence, depending on where Shopify and our service providers operate. Where required, appropriate safeguards will be used for international transfers in accordance with applicable data protection laws.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing products and support, maintaining business records, resolving disputes, and meeting legal obligations.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your personal information.

  • Restrict or object to certain processing.

  • Request a portable copy of your information.

  • Withdraw consent where processing is based on consent.

  • Lodge a complaint with your local data protection authority.

To exercise your rights, contact us using the details in the Contact section below. We may need to verify your identity before responding. Some information may need to be retained where the law requires it.

If you are in Austria or elsewhere in the European Economic Area, you may also complain to your competent data protection authority. In Austria, this is the Austrian Data Protection Authority (Datenschutzbehörde).

9. Data Security

We use reasonable measures to protect personal information. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

10. Children's Privacy

Our store is not intended for children who are not legally permitted to make purchases or use the relevant services. We do not knowingly collect children's personal information in violation of applicable law.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes to our business, services, or legal obligations. Any updates will be published on this page with a revised “Last updated” date.

12. Contact Us

For privacy-related questions or requests, please contact us through our Contact Page:

https://7vggv5-dz.myshopify.com/pages/contact

SNEAP
Website: https://7vggv5-dz.myshopify.com/